We had a fantastic stay at this place! The staff here were incredibly welcoming and accommodating, making us feel right at home. The rooms were clean and comfortable with nice views of the beautiful gardens. The location was great too - in a quiet neighborhood where we felt safe walking around even late in the evening. The front desk gave us helpful advice on when to take a taxi or tuk-tuk. the staff provided excellent service, making our stay here truly enjoyable.

We would definitely recommend this place to our friends. It's a luxurious and comfortable hotel with a great location.

All thge staff was very friendly and helpful

Great freindly staff. Very comfortable suite. Great view over the volcanoes. Easy walk into town

It was a safe and enjoyable walk to the main square. the excellent customer service provided by the staff made the stay even more enjoyable. Breakfast was simply wonderful, and the rooms were well-decorated and comfortable. My room had a minibar that was replete with amenities, and the quality of the bedding was exceptional. the spa was a great added feature that I really appreciated.

While the location was great, it was a bit of a distance from the main attractions.

Our stay at Casa Madeleine was absolutely amazing. From the moment we arrived, we were greeted with warmth and hospitality. The atmosphere was so peaceful and relaxing, it felt like a true getaway. The staff went above and beyond to ensure our comfort and satisfaction. The breakfast each morning was delicious and the tours organized by the hotel were top-notch. We felt safe and taken care of throughout our entire stay. The cleanliness of the hotel was impeccable, and the attention to detail was evident in every aspect. I had an unforgettable experience at Casa Madeleine and would highly recommend it to anyone looking for a tranquil and rejuvenating vacation.

Cute garden, great room, responsive staff, accommodating and helpful, thankful for don Tino.

Not obvious to find.

The cozy courtyard was a perfect place to relax and unwind with my partner. A delicious breakfast that included fresh fruits and great coffee was the best way to start our day. the staff was helpful and knowledgeable about the area, providing us with good recommendations for places to eat and explore. We also enjoyed the added bonus of having a spa that offered great pampering services.

The location was a bit remote and required walking a distance to get to the city center. At night, it was a bit creepy and felt unsafe walking along the poorly lit street to get back to the hotel.

I loved the peaceful and cute grounds of the hotel, with beautiful gardens to walk around in. The staff were super welcoming and accommodating during my stay. The hotel facilities were well-maintained and the rooms were clean and comfy. Also, the location was great as I could walk to the center in about 15 minutes without any issues in the dark.

Absolutely nothing.

Stunning views and amazing massages, topped off with delicious breakfasts. The gardens were immaculate and there is a great selection of rooms, some with breathtaking views. The location is just far enough from the hustle and bustle to provide a thoroughly relaxing stay, yet close enough to make it easily accessible.

The walk from town was a bit sketchy, especially at night. Some of the rooms were noisy and not as well-lit as others.